- #OPTONLINE EMAIL SERVER EXTENSION HOW TO#
- #OPTONLINE EMAIL SERVER EXTENSION FULL#
- #OPTONLINE EMAIL SERVER EXTENSION FREE#
- #OPTONLINE EMAIL SERVER EXTENSION MAC#
#OPTONLINE EMAIL SERVER EXTENSION FULL#
Be sure to replace with your actual domain name, use your full email address as your username, and use your email account’s password as the password. You can log into your webmail via /webmail.
If you are not receiving any error messages, log into your Webmail and ensure that you have email in your INBOX for your email account to download. If you are getting an error message, but it is not a prompt asking for your username and password, contact our Support Department for further assistance and be ready to supply the full error message that you are receiving. You can reset the email password by logging into your cPanel, accessing the Email Accounts section, and clicking the Change Passwordlink next to the email account you are working with. If the error message you are receiving is actually a password prompt, please reset your email account’s password within cPanel and test again. Please ensure that you do not have an option enabled that is similar to, “ Log on using Secure Password Authentication (SPA)“. 
Your email password is the password you set when you initially created the email account within cPanel.
Please ensure you are using the correct password. Please ensure that you are using your full email address as your username, and not your cPanel username. If you are receiving an error, it is best to review your email account’s basic configuration in your email client. email client): Email Client Setup Are you Getting any Error Messages? If you haven’t already, we recommend reading our step by step tutorial for your specific app (a.k.a. If you don’t know whether or not you have external MX records in place, most likely you do not as such a change cannot be made without a written request to the Support Department. Please contact our support department if you do have custom MX records, and request that they review the domain’s local/remote domains configuration. If you have external MX records in place, the server may be attempting to deliver your email locally on the server instead of delivering the email to the servers listed as your MX records. For example, you may have been moved from the biz42 server to the sb57 server, in which case you would use /webmail. If you access webmail via the server name, such as /webmail, you’ll want to reference the email sent to you for the new server name. If you access webmail via /webmail, then this shouldn’t be a problem. If you have received an email from us indicating that this has taken place, you’ll want to be sure you’re logging into the webmail on your new server and not your previous server. On occasion, our System Administration team may migrate your account to another server. If you are not receiving any email at all, you’ll want to continue to the next troubleshooting step. If you are receiving some but not all of your email, this is most likely the culprit. 
If you see a spam folder, please check it first.
If you have SpamAssassin enabled on your account, the emails that you are missing may have been identified as spam by SpamAssassin and either deleted or moved to a spam folder. #OPTONLINE EMAIL SERVER EXTENSION FREE#
If it is over quota, delete email to free up space or click the Change Quota link next to the email account and increase the disk quota available for that email account. A list of email accounts will show, and next to each email account will be listed its quota and the actual amount of disk space that it is using.
You can check your email account’s quota by logging into your cPanel and clicking the Email Accounts icon.
If your email account is over its disk quota, you will not receive email as well. #OPTONLINE EMAIL SERVER EXTENSION HOW TO#
Our webmail video tutorial includes instructions on how to properly log into Webmail and view your email settings.
If you send yourself an email and it does not arrive in your webmail account, be sure that you are logging into webmail using your full email address (, for example) as the username, and not using your cPanel username (userna5, for example) as your webmail username. If you’re stuck and not sure why your webmail isn’t working like it should, try out these ideas to isolate a possible solution. #OPTONLINE EMAIL SERVER EXTENSION MAC#
Webmail – examples include Horde, Squirrel Mail, and Roundcube.Īn email client – examples include desktop applications such as Microsoft Outlook and Mac Mail, or from a device such as a mobile phone.Ī combination of the above – an example would be checking your email at home/office using a desktop application, and then checking using webmail while at an alternate location. The steps to troubleshoot this issue depend on the way you check your email. This article offers assistance for those users that are unable to receive email.
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